Meet our team of highly regarded real estate professionals who have built a solid reputation for providing top quality real estate management services.

Melissa Fraser

Executive Administrator

Melissa joined Real Estate 360 in 2008; A master of all trades, she initially joined the Accounting team, and over her time with the company she shared her invaluable knowledge and experience over all divisions, transitioning to the roles of Condominium Manager and eventually Property Administrator. In her current role of Executive Administrator, Melissa is a valued member of the Senior Management team overseeing the Administration department with a focus in Human Resources, Special Projects and Information Technology. Melissa holds extensive knowledge of trending developments in the office and information sector and generally ensures the success of the company though her unwavering dedication and constant attention to detail.

Diana Otteson

General Manager, New Brunswick

She has a total of 28 years of experience in the management of building operations, tendering and awarding of contracts for service requirements and subsequent supervision, promoting tenant relations, preparation of operating budgets, leasing & lease administration, preparation of management reports, and solicitation of new business. Her portfolio includes commercial, residential and condominium properties and she has been responsible for the coordination, implementation and project management of leasehold improvements and capital projects within these properties. Diana possesses excellent overall management skills, communication skills and is well versed in many computer software applications. Diana is also a licensed REALTOR®/Broker in the Province of New Brunswick.

Andrew Jones

General Manager - Commercial & Residential Division

With over 24 years of spanning several senior roles in the Atlantic Canadian commercial real estate industry Andrew brings to Real Estate 360 extensive experience in commercial leasing, development, construction, marketing and property management.  Andrew is highly motivated with a strong capacity to simultaneously manage multiple mandates while consistently delivering superior outcomes for clients and stakeholders alike.  Andrew has held his Nova Scotia Real Estate Brokerage license while leading the leasing and acquisitions mandate for a previous employer and is a certified Shopping Centre Manager (ICSC).  Andrew’s role as General Manager of the Commercial and Residential portfolio in Nova Scotia involves oversight of all operations and project management/construction in addition to recruiting new clients to join the Real Estate 360 family.

Pam McLellanARM®

Property Manager – Commercial Division

Pam has been employed with Real Estate 360 since 1996. Initially she began her employment in the capacity of Property Administrator; and was promoted to Property Manager in 2009. Pam has earned her Accredited Residential Manager (ARM®) Designation through the Real Estate Institute of Canada. The ARM® designation is awarded to managers who specialize in the management of residential and apartment properties. Pam brings to the team a strong knowledge of the Residential Tenancies Act in Nova Scotia and New Brunswick, along with strong organizational skills, people skills and superior computer knowledge.

Don Richard

Operations Manager – Commercial Division

Don joined Real Estate 360 in 2010 as an Operations Manager, bringing more than 20 years of on-site building management and operational experience to the team. With his strong operational background, Don is responsible for building operations and capital projects at various properties in the Real Estate 360 portfolio. Don is fluent in French and excels in the implementation of energy management systems, fire safety systems and programs, conversion of heating systems to natural gas and troubleshooting various building issue.

Team Retail Atlantic

Real Estate 360 is proud to count Team Retail Atlantic as part of our group of real estate experts. They specialize in all areas of retail real estate: expert site selection, market analysis and negotiation, property management and project leasing consulting.

G. Mark Allen

Vice President/Broker, Retail and Commercial Real Estate Group

As a retail guru, Mark leads the new Team Retail Atlantic at Real Estate 360 as Broker, Vice President: Retail-Commercial Real Estate Group. Mark began his career in retail on the front lines; working as an advisor and leasing consultant from the Toronto office of Canada’s preeminent retail tenant representation firm helping national, international brand name retailers and food service names grow their businesses across Canada. Mark has managed and leased award-winning shopping centres; power centres, strip malls, street front stores and waterfront mixed use developments.

“I’ve had the great fortune to work with some of the best retail advisory teams in the country and to work for the best retail property developers, and retailers out there It’s often been challenging but always rewarding, and I truly love it.”

Peter S. Constable

Associate Vice President, Retail and Commercial Real Estate Group

As Associate VP, Retail-Commercial Real Estate Group, Peter joins the team with an extensive Canadian real estate background. After seven years in Residential and Commercial Real Estate in Winnipeg, Peter started an appraisal, real estate and consulting company based in New Glasgow that has been going strong for twenty years. Working in a rural area has given Peter an appreciation of the demanding work and determination required by entrepreneurs trying to carve out a niche in challenging conditions.

“Through a long time client, I was introduced to the Retail Commercial world in 2007 and was hooked instantly. Whether my clients sell widgets, stretchy pants, eye glasses or gastronomical treats, I have worked closely with them to ensure locations with the right geographic, economic and cultural fit for their businesses.”

Tristan Costelo

Senior Associate, Retail and Commercial Real Estate Group

As Senior Retail-Commercial Real Estate Specialist, Tristan has seven years experience in the residential and commercial real estate markets, recently working with a national brokerage team. He has a successful history of assisting landlord, retail and residential clients to achieve their objectives. His combined background will contribute greatly to Real Estate 360’s growth.

“I’m passionate about this crazy and fast paced business of retail real estate that we work in. For me, commercial real estate has been energizing and inspiring and it’s the creativity that is required and the interesting nuances of each deal that I really enjoy.”

Ryan Harrison

Associate, Retail and Commercial Real Estate Group

A client service focused individual, Ryan’s background includes managing high volume mass merchandise stores and this experience helps him understand what’s important to his retail clients. As Retail-Commercial Real Estate Specialist, Ryan is looking forward to building his clientele and working on deals large and small.

“What really makes this a great home for me is we all like to have fun. We know having a sense of humor is essential; we truly enjoy the work and share a passion for retail and helping businesses grow and prosper.”

Lacey MacDonald

Associate, Retail & Residential Real Estate Group

Lacey MacDonald has worked in all different sides of this industry over the past 7 years which has given her a strong knowledge of administration, condominium real estate, property management, and residential/commercial leasing. A fully licensed agent under the NSREC, and though she’s enjoyed broadening her knowledge through different roles thus far, she is looking forward to devoting the majority of her time to retail and residential leasing and sales.

“There is never a dull moment in this biz, especially on this team. I’m the newest member of this amazing bunch and I’m thrilled to be part of such a passionate, hardworking and supportive team. Every day here is an adventure filled with interesting collaborations and experiences, and delivering results for our client is what we all strive for.”

Ann Ngo

Associate, Retail & Residential Real Estate Group

Ann brings with her 13 years of real estate experience as an agent and broker both in Toronto and here in the Halifax area. She is a resident of Bedford and is the mother of three teenage daughters!

Ann’s specialty is working with builders on pre-construction home sales and in investment sales pairing investors with opportunities here in Atlantic Canada. She is an avid net-worker as a member of multiple networking organizations and she attends major annual foreign investment conferences in Asia (this year she will attend a large conference in Japan).

Ann speaks Cantonese fluently and is also the publisher of a new newsletter “TAP News” which is an info and resource publication geared toward our fast growing Asian community and will feature news and information in Chinese, Japanese, Korean, Vietnamese and other languages.

We love her spirit and we are excited to add her to our team!

Condominium Division

Lisa PowerB.Comm

General Manager – Condominium Division

With Real Estate 360 since 1987, Lisa specializes in the management of condominium properties. Over the years, Lisa has become extremely knowledgeable with condominium declarations and bylaws and has worked with various levels of government to implement changes to the Condominium Act. Lisa is a member of the National Chapter of the Canadian Condominium Institute and has attained an extremely successful track record in attending and defending condominium corporations at Mediation and Arbitration hearings. In addition to the above strengths, she is very effective in the supervision of building staff, implementing maintenance and contract service work, building improvements, Reserve Fund Study procedures, conducting Annual General Meetings, Special General Meetings and a host of other management requirements.

Andrew Buchanan

Senior Property Manager – Condominium Division

Andrew Buchanan joined Real Estate 360 in 2019 and has been in the property management business for over ten years, specializing in apartments, houses, strip malls and condominiums. With a diverse career in construction, accounting, banking, building inspection, general management, facilitation, project co-ordination and property management. Andrew’s role as a Senior Property Manager involves oversight and management of high end and complex condominiums across Halifax Regional Municipality. Andrew is well versed in preventative maintenance and capital planning and works closely with condominium Boards of Directors to ensure buildings are high functioning, well maintained, and avoiding costly surprises. Andrew has a broad network of facilities specialists, trades people, contractors, security specialists, builders and other service providers that are critical to the smooth operation of residential buildings. He is particularly skilled at assisting Boards with project management, problem solving, long-term planning and sound fiscal management related to property maintenance and operations. Andrew enjoys the unique challenges and character that come with each property in his care as he is passionate about client service. He values the relationships he has with condominium Boards and residents and takes pride in his role in creating a thriving condominium community.

Nancy Hills

Property Manager – Condominium Division

Nancy joined Real Estate 360 in 2010. Nancy comes to us with building operations experience particularly with high end condominiums. Nancy has worked in the condominium industry for twelve years overseeing and coordinating large capital projects. Her hands-on experience had enabled her to successfully operate with newly developed condominium projects, dealing with developer deficiencies and turnover requirements to Boards of Directors. Nancy currently deals with a wide range of operational items at a large number of properties under the management of Real Estate 360, both of a regularly scheduled nature and specialty projects.